Effective Date: 14 July 2025
Company Name: NEXUS GLOBAL TRADE
Head Office: Surat, Gujarat, India
NEXUS GLOBAL TRADE is a global exporter providing a wide range of products including Spices, Seeds, Fruit Powders, Vegetable Powders, and Dehydrated Fruits. We are committed to protecting the privacy, personal data, and business information of all clients, visitors, and partners.
This Privacy Policy explains how we collect, use, store, and protect your information when you contact us, place a business inquiry, or conduct trade with us.
1. Information We Collect
We may collect the following information when you communicate or do business with us:
Name, company name, and contact details
Email address and phone number
Shipping address and billing information
Product requirements and order details
Payment details (only for processing payments — not stored permanently)
Communication records (email, chat, calls)
We do not collect unnecessary or unrelated personal data.
2. How We Use Your Information
Your information is used for the following purposes:
Processing inquiries, quotations, and export orders
Providing product details, pricing, and commercial terms
Coordinating packaging, custom branding, and custom orders
Shipping products via Air, Sea, or Door Delivery
Maintaining records for legal, taxation, and export documentation
Improving our service quality and customer support
We never sell, rent, or misuse your information.
3. Payment & Sample Policy
To maintain fairness and transparency:
No deal is started without advance payment.
All samples are fully chargeable, including shipping and handling.
Payments are processed through secure and verified methods.
These terms ensure genuine business operations and quality assurance for all clients.
4. Product Quality & Customization
NEXUS GLOBAL TRADE is committed to providing:
100% hygienic and safe processing
Premium export-quality products
Custom branding and private labeling
Custom packaging options
All-size packaging as required by the client
Exact quality specifications based on buyer requirements
We ensure proper handling, export-grade packaging, and compliance with international safety standards.
5. Packaging & Shipping
We ship globally using:
- Air Freight
Sea Freight
Door-to-Door Delivery
All products are packed using food-grade, export-approved materials to ensure hygiene, safety, and freshness during transit.
6. Data Protection & Security
We implement strong safety measures to protect your information:
Secure data storage
Restricted access to sensitive information
Safe and encrypted communication
Compliance with international data protection standards
Your data is used only for legitimate business purposes.
7. Sharing of Information
We may share necessary information with:
Shipping partners
Customs authorities
Payment processors
Legal and compliance officials
Only data required to complete your order is shared, and always in a secure and lawful manner.
8. Client Support
NEXUS GLOBAL TRADE is always available to support customers with:
Order updates
Documentation assistance
Packaging & branding queries
Shipping and logistics support
You can contact us anytime at:
📧 info@nexusglobalexport.com
🌐 www.nexusglobalexport.com
9. Changes to This Policy
We may update this Privacy Policy based on changes in business operations or legal requirements. All updates will be reflected on our website with the revised date.
